Kalmé Haus Of Beauty
Terms & Conditions.

1. Acceptance of Terms

By booking an appointment, accessing our website, or receiving services from Kalmé Haus Of Beauty ("we", "our", "us"), you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our services.

2. Services

Kalmé Haus Of Beauty provides aesthetic and cosmetic treatment services, including but not limited to:

• Cosmetic injectables
• Wrinkle reduction treatments
• PRP treatments
• PRF treatments
• Microneedling
• Skin rejuvenation services
• Cosmetic consultations

All treatments are provided subject to practitioner assessment and suitability.

3. Booking Appointments

Appointments may be booked online, by phone, email, social media, or other approved booking methods.

A deposit may be required to secure an appointment.

Bookings are not confirmed until confirmation has been received from Kalmé Haus Of Beauty.

4. Deposits

Where applicable:

• Deposits are required to secure appointments.
• Deposits may be applied toward the cost of treatment.
• Deposits may be forfeited in accordance with our cancellation policy.

5. Cancellation & Rescheduling Policy

We require a minimum of 24 hours' notice for appointment cancellations or rescheduling.

Failure to provide adequate notice may result in:

• Loss of deposit
• Cancellation fees
• Future bookings requiring prepayment

No-shows may result in forfeiture of any deposit paid and may affect future booking eligibility.

6. Late Arrivals

Clients arriving late may have their treatment time reduced or their appointment rescheduled.

If sufficient time is unavailable to safely perform the treatment, the appointment may be cancelled and cancellation fees may apply.

7. Consultations & Medical Disclosure

Clients must provide accurate and complete information regarding:

• Medical history
• Medications
• Allergies
• Pregnancy or breastfeeding status
• Previous cosmetic procedures

Failure to disclose relevant information may affect treatment suitability and outcomes.

Kalmé Haus Of Beauty reserves the right to refuse treatment where it is deemed unsuitable or unsafe.

8. Treatment Results

Individual results vary.

While we aim to achieve the best possible outcomes, we do not guarantee specific treatment results.

Treatment outcomes may vary based on:

• Individual biology
• Skin condition
• Lifestyle factors
• Compliance with aftercare instructions
• Medical history

Photographs may be taken before and after treatment for clinical purposes with client consent.

9. Aftercare

Clients are responsible for following all aftercare instructions provided by their practitioner.

Failure to follow aftercare recommendations may impact results and may void eligibility for review appointments or corrective treatment considerations.

10. Pricing

All prices are displayed in Australian Dollars (AUD).

Prices may change without notice.

Quoted prices are valid at the time of booking unless otherwise stated.

All prices displayed on this website are in Australian Dollars (AUD). In accordance with Australian regulations, pricing for prescription-only medicines is not published or advertised. A personalised, in-person consultation is required to assess suitability and discuss treatment options and associated costs. Please book a consultation for pricing enquiries.

11. Promotions & Special Offers

Promotions, discounts, packages, and special offers:

• Cannot be combined unless stated otherwise.
• May be modified or withdrawn at any time.
• Are subject to availability.

12. Gift Vouchers

Where offered:

• Gift vouchers are non-refundable and not redeemable for cash.
• Lost, stolen, or expired vouchers may not be replaced.
• Gift vouchers must be redeemed before the expiry date stated on the voucher.

13. Website Information

Information on this website is provided for general informational purposes only.

Website content does not constitute medical advice and should not replace consultation with a qualified healthcare professional.

14. Limitation of Liability

To the maximum extent permitted by law, Kalmé Haus Of Beauty shall not be liable for:

• Indirect loss or damage
• Consequential loss
• Loss of profits
• Delays outside our reasonable control

Nothing in these Terms excludes any rights that cannot legally be excluded under Australian Consumer Law.

15. Intellectual Property

All content on this website, including:

• Text
• Images
• Branding
• Logos
• Graphics
• Videos

is the property of Kalmé Haus Of Beauty unless otherwise stated and may not be copied, reproduced, or distributed without written permission.

16. Privacy

Your use of our website and services is also governed by our Privacy Policy.

17. Changes to These Terms

Kalmé Haus Of Beauty reserves the right to update these Terms & Conditions at any time.

Updated versions will be published on our website and take effect immediately upon publication.

18. Contact Information